Transformation design studio · Founder-led

The plan says one thing. The day says another.

Re:deem helps leaders and teams change how they work together, whether the shift is in culture, leadership, structure or technology. Because change rarely fails on paper. It fails in the meeting after the meeting, and on the hard question nobody rehearsed.

Every engagement is led by Fadi Salah, an anthropologist with fifteen years in enterprise transformation. See the Qatar Airways story: 40,000 people, 150+ nationalities, and a platform nobody had to use.

Fadi Salah, founder of Re:deem Atelier, at home against ochre floral curtains and warm lamplight.
Fadi Salah, Founder & Managing Director

Field notes · Qatar Airways

Getting a 40,000-person airline to use a platform nobody had to use.

The airline’s first move to the cloud: Office 365, with Yammer as its first enterprise social network. Fadi served in-house and led change and adoption for the launch.

The ground

  • A heavily regulated national carrier with a hierarchical culture, where speaking up could feel risky
  • A workforce from 150+ nationalities, many on airport floors and in facilities rather than at desks
  • A first wave of about 12,000 people with hands-on support, on a platform nobody was required to use

What changed

  • Launched around what leaders already valued: peer and leader recognition, social learning and faster information flow
  • Coached the executive sponsor to show up consistently, and reported to senior leaders on what they tracked
  • Built for the frontline: mobile first, key messages translated, events across time zones, and face-to-face work where resistance ran highest
  • Upskilled 500 internal trainers in digital storytelling and social learning, so the capability outlasted the launch

What held

  • About 30% of the 12,000-person first wave active every week for 18 months, 3–4× the roughly 8% regional average Microsoft’s account team reported
  • Recognition became a visible habit, with hundreds of endorsements between peers and leaders
  • About 80% of people surveyed said they couldn’t imagine working without it

The same moves now run through re:hearse, re:orient and re:play.

Selected results

40K+people reached across 150+ nationalities in an enterprise-wide cloud collaboration rollout
3–4×the regional average for weekly active use: about 30% of Qatar Airways’ 12,000-person first wave for 18 months, against roughly 8% across the region
95%average reduction in time to produce learning materials with AI: an explainer video went from 18 hours to 45 minutes, an infographic from 24 hours to 40 minutes

From Fadi’s in-house and consulting work before founding Re:deem. The regional average comes from Microsoft’s account team.

The Re: System

What each engagement actually involves.

Organizational change management, broken into repeatable interventions. Each has a clear length, a clear room, and something your team keeps after it ends.

re:scope

Change scoping

Before

Scope the change before you buy the change.

Length
5 business days
In the room
Your sponsor or procurement lead, plus an optional 90-minute working session
You keep
An annotated RFP or SOW, a diagnostic scorecard, and a re-scope built around capability
Feel it first: The Room · 2 min

re:orient

Change ownership

During

Change is everyone’s job, until it isn’t.

Length
Designed to run about a quarter, with optional embedded support after
In the room
Your change lead, program sponsor and People partner
You keep
An operating model with decision rights, a roles and capability blueprint, and intake that captures expert knowledge at scale
Feel it first: The Practice Space · 2 min

re:boot

Team coordination

During

Your team is meeting. But are they operating?

Length
Designed to run 2–4 weeks, with the reset in Week 2
In the room
The core team and its workstream leads
You keep
An Operating Logic Map, decision rights with an escalation path, and a conflict protocol
Feel it first: The Handoff · 2 min

re:hearse

Leadership rehearsal

During

Your sponsors will face hard questions. Will they have answers?

Length
Designed to run 2–4 weeks, in rounds of live reps
In the room
Executive sponsors, one to four at a time
You keep
Live Q&A simulations, a coherence scorecard, and remediation with repeat reps
Feel it first: The Sponsor Score · 2 min

re:frame

Communication through change

During

When the plan changes, does your story collapse?

Length
Designed to run 3–6 weeks
In the room
Sponsors, your communications lead and the program director
You keep
Sponsor talk-track architecture, decision logic templates, and patterns for communicating under uncertainty
Feel it first: The Double Agent · 2 min

re:play

Sustaining the change

After

The first performance isn’t the last rehearsal.

Length
90 days after launch, with check-ins at 30, 60 and 90
In the room
Frontline managers and the program team
You keep
Behavior diagnostics checked against the dashboard, micro-rehearsals at the point of friction, and reinforcement loops
Feel it first: The Threat Load · 2 min

Each one can stand alone or combine with others. The shape gets set on a first call, around your timeline and what’s already in motion.

Founder-led by design

The person who built the method is the one in the room.

Fadi Salah studies the distance between what organizations say they do and what people actually do to make the work move. Anthropology trained him to notice informal power, ritual and workarounds. Qatar Airways, where he led adoption in-house for a 40,000-person cloud rollout, is where that lens became a method.

  • 15 years in enterprise transformation
  • Prosci certified
  • Global programs across 150+ nationalities
  • Aviation · Technology · Utilities · Biopharma

“Fadi has contributed with an outstanding efficiency to a large change management project across our EU cargo region.”

Mathias Lepeut · Vice President Cargo, Americas, Qatar Airways
Fadi Salah smiling in clear turquoise water off Menorca, with limestone cliffs and pine trees behind him. Essay · From the water Awe Is Not a Perk. It’s Load-Bearing. Eighteen-month programs run on bodies as much as minds. On awe, novelty and joy as the counterweight, and why no project plan will schedule them for you. Read on LinkedIn

The name

Re:deem Atelier, taken apart.

Every part of the name is doing a job.

re:

As in the subject line of a reply: regarding. The work always starts from something already in motion, which is why every service carries it. It also means again. Judgment is built by doing the thing again, not by being told.

deem

From the Old English dēman, to judge. Split off by the colon, Re:deem reads as “on the matter of judgment,” which is the layer this studio works on.

redeem

Not everything needs to be thrown out. The tools change and the shape of the work changes, but the conditions that already work can be carried into what comes next, and what isn’t working can be remade. That’s how you make good on what you’ve already invested in.

atelier

A workshop where a craft is learned by doing, alongside people who have done it longer. It’s how judgment gets built, and how the ensemble works.

The ensemble

Every engagement has a lead. Some need an ensemble.

When the work calls for a particular craft, Fadi brings in collaborators he trusts.

Portrait of Athenia Teng

Athenia Teng she/her

Behavioral science · Coaching · Visual communication

Athenia is trained in how close-knit groups behave under pressure, and has spent more than a decade designing for teams at Salesforce and Fortinet. She notices what people are feeling in the middle of change, and makes what needs to change visible.

Portrait of Mazen Blal

Mazen Blal he/they

Program delivery · Visual storytelling · Events

Mazen spent a decade as a senior project manager in Doha, running platforms, campaigns and events for government, NGOs and multinationals, including more than 100 explainer videos for government programs in Qatar. He turns complex programs into content people understand and events people show up for.

Portrait of K Joe

K Joe she/her

Systems architecture · Automation · Operations

K Joe is a senior operations program manager who has run design and technical programs at Meta Reality Labs, eBay, Twitter and Apple. She architects how work moves between design, product and engineering, automates what slows it down, and builds the dashboards that let leaders see it.

Start a conversation

Bring the live transformation.

The reorg, rollout or team dynamic that isn’t landing. A paragraph is plenty. Fadi reads every note and replies within two business days.

What’s this about? (optional)
Goes straight to Fadi. Nothing is added to a list.

Prefer email? hello@redeematelier.com
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